Make sure that you run the installation as a user with administrator rights. Also deactivate your firewall and anti-virus program. If you do not want to deactivate both, please setup special exception rules. This will be necessary for the normal operation.
How to configure your firewall and anti-virus program:
- In your firewall options, please create exception rules for all ports and URLs listed under the following link: List of ports and URLs used by GMG ColorProof
- Please define exceptions in Windows defender, as well as on the anti-virus software for the following paths:
- all hotfolder input paths
- C:\Program Files\GMG