Please cancel the job if you get this message. Then check if the right media is loaded and intact, and activate the Paper Size Checking setting. For roll media, also make sure that the spacer for borderless printing is installed.
- Cancel the job by pressing the Pause / Cancel button on your printer control panel and selecting Job Cancel.
- Load the right paper size in the intended tray and make sure that the paper is not creased or wavy.
- Set the Paper Size Checking setting to ON.
How to install the spacer for borderless printing on roll media:
- Remove the black paper stopper from the spindle.
- Place the spacer on the spindle and slide it down until it touches the gray paper stopper at the opposite end.
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Align the notches of the spacer so that their position matches the ones of the paper stopper.
Image Source: https://www.epson.com, © Epson America, Inc.
You can find further information on borderless printing and compatible paper type in your printer's user manual under the following link: https://files.support.epson.com/docid/cpd5/c
Comments
1 comment
We have had the SC9000 device for 5 years using 42" paper supplied by GMG.
Suddenly we are getting a borderless print error. Never had this error before.
The article above tells me nothing and is annoyingly worthless. Garbage.
What do I do to resolve a borderless paper error.
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