Error message: "Failure while sending printer data: 80004005"

This error message points to a communication problem in the bidirectional communication between measurement device/printer and software. (Printing requires only a unidirectional communication. To send measurement values back to the software, a bidirectional communication is needed.)

Typically one of the following actions could solve the issue:

• Reset measurement device and restart:
  1. switch off the printer and disconnect from the power supply
  2. disconnect the measurement device from the printer (power and USB connection)
  3. disconnect the network cable (!! --> often this helps)
  4. check the position of the white tile
  5. connect measurement unit to the printer again
  6. restart the printer
• Update firmware
• Reset/change switch
• Directly connect PC and printer with new Ethernet cable. After that gradually extend the route to the printer to find out which cable or which switch is not working anymore.