What To Do in Case of Error Messages?
- Error message: “The Standard Head is not mounted." / “e3StandardHeadNotMounted" / “Error in the application"
- Error message: „GMG ColorServer is running without a valid license.“ and “No License” in status bar
- Error message: „The installation of MS VC 2017 Redist (x64) appears to have failed. Do you want to continue the installation?“
- Error message: "Connection to the dongle cannot be established. Please plug-in the dongle."
- Error message after update: "You do not have a license to run this application." / "Your application license has expired."
GMG ProfileEditor
Network
- Why does the client not show a server connection even though my data is being processed?
- Why is the data in my queue not being processed?
- Why is my queue empty even though the GMG ColorServer Controller says all components are running?
- Where can I adjust the host name after my computer name has changed?
- Why does my GMG ColorServer Client not connect to the server?
- Which ports and URLs are used by GMG ColorServer?
Licenses
- Install latest AppService version
- Software licensing - 0.000.000.000 - Dongle ID not recognized
- Do I need a different license when running GMG ColorServer in a virtual environment?
- How can I add a new license for GMG ColorServer?
- What can I do if my license has expired?
- Where can I view my complete license status?
Download & Installation
General
- How can I clean up my system, e.g. in case of an error?
- How do I restore my system from a backup?
- How do I create a backup?
- Should I create a backup of my installation?
- What is the definition of "multicolor"?
- Why are my hotfolders displayed as inactive after deleting the temp / working files.