GMG ColorProof

Calibration

• What can I do if my calibration fails?
• Why does my printer calibration not start?
• GMG Steps to fix a bad Pre-lin or Calibration measuring high DeltaE values

What To Do in Case of Error Messages?

• What if ColorProof cannot be installed? "The feature you are trying to use is on a network resource that is unavailable"
• Epson SureColor 7500 cannot be calibrated: "The pre-linearization results are exceeding the defined tolerances..."
• Why do I see a red x in the job status after printing?
• Error message: “The Standard Head is not mounted." / “e3StandardHeadNotMounted" / “Error in the application"
• Error Message: "No device found. Please reconnect your device and retry."
• Error Message: "Calibration Wizard cannot be started, because no measuring device has been selected"

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Printers General

• Which printers are compatible for remote proofing?
• Can I use my custom profile for several printers?
• When should I adjust the paper feed?
• How can I adjust the paper feed?
• Why should I adjust the paper feed?
• Schedule a calibration

Roland TrueVIS Printers

• Roland TrueVIS MG-300 / Roland True VIS MG-640

Epson SureColor SC-P7500 / SC-P9500

• Can I use my printer with GMG DotProof?
• Why is my control strip not measured for the last job at a roll?
• Why does my printer eject unprinted media short before the roll ends?
• How do I prepare my Epson SureColor SC-P7500 / SC-P9500 for GMG ColorProof?

Epson SureColor SC-P5000 / SC-P7000 / SC-P9000

• Epson SureColor SC-P7000 cannot be calibrated: Pre-lin exceeding the defined tolerances
• My Epson SureColor-P9000V can print, but not measure jobs. Why?
• Why does a white margin remain below my proofs?
• How do I prepare my Epson SureColor SC-P5000 / SC-P7000 / SC-P9000 for GMG ColorProof?
• When was the Epson SureColor supported in ColorProof?

Epson Stylus Pro 4900 / 7900 / 9900

• How do I prepare my Epson Stylus Pro 4900 / 7900 / 9900 for GMG ColorProof?

Epson SureColor SC-S80600

• How to define a white channel?
• Why does my medium not absorb the ink or deforms while drying?
• Does GMG offer own media for the Epson SureColor SC-S80600?
• How can I use my Epson SureColor SC-S80600 with GMG solutions?

Backup & Restore

• GMG ColorProof: How do I restore my system from a backup?
• How do I create an automatic backup on a regular basis?
• How do I create a backup?
• Should I create a backup of my installation?
• Schedule an environment backup

GMG ProfileEditor

• Can I create a high-resolution ICC profile from an MX4 file?
• Which separation mode should I use in SpotColor Editor?

GMG DotProof

• Can I use GMG DotProof without 1-Bit TIFF files from the CtP-RIP?
• How can I use GMG DotProof with 1-Bit files from the CtP-RIP?
• What is a 1-Bit TIFF (.tif)?
• What is GMG DotProof?

Network

• How can I use hotfolders from my workspace?
• Which ports and URLs are used by GMG ColorProof?
• Should I connect my printer via USB or the network?

Verification

• Why do I see a yellow question mark in the job status after printing?
• How can I create a GMG ProofControl standard for my own custom proof standard?
• Can I use GMG ProofControl Inline with my own custom proof standard?
• Why does GMG ProofControl Inline not print a label on the proof?
• What is GMG ProofControl Inline?
• Why does the spot color on my proof differ visually from the Pantone® color guide?

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Media

• Can I deactivate the paper tint simulation?
• Whom can I contact if my media roll is defective?
• Where can I find further information on the GMG media portfolio, e.g. certificates?
• What is the shelf life of my GMG media?
• What should I take care of while handling my GMG media and proofs?
• What is the best way to store my GMG media and proofs?

Features

• Features ColorProof 5.14
• Request Latest MXN Profiling
• Features ColorProof 5.13
• Features ColorProof 5.12
• Features ColorProof 5.11
• Features ColorProof 5.10

Download & Installation

• How can I uninstall GMG ColorProof completely?
• What should I consider for installation and configuration?
• Where can I find the latest GMG ColorProof version?

General Questions

• GMG ColorProof Hotfolders: Files are not recognized
• Pap File Creator
• What is the definition of "multicolor"?
• Where can I find a summary of my processed jobs?
• Can I print my proof together with my company logo or other custom data automatically?
• Why is my job not being processed?

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