Lies Roels

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Activity overview

Latest activity by Lies Roels
  • Lies Roels created an article,

    What if the calibration fails?

    Your Epson SureColor cannot be calibrated within the defined tolerances?The maximum amount of iterations is reached and the result is still not good enough? Please perform the following actions bef...

  • Lies Roels created an article,

    Online license is not recognized: serial number is 0.000.000.000

    Your licenses are not displayed?The serial number is shown as 0.000.000.000? Please create a device file: Open the settings > Create device file... Send the file to: license@gmgcolor.com and you w...

  • Lies Roels created an article,

    Why is my license overview showing blank entries?

    There are some empty lines in your license window?You application does not start?   The reason for the empty entries, is that the GMG Application Service (the service which is reading the licenses)...

  • Lies Roels created an article,

    Enabling Online Licensing with a Proxy Server: A Step-by-Step Guide

    To ensure that GMG Online Licensing functions seamlessly with a proxy server, it's crucial to configure it at the system level rather than on a user-specific basis, as we employ a system-wide Windo...

  • Lies Roels created an article,

    How to define a white channel?

    In your OpenColor project please select Use Undercoat, to add a white channel in the OpenColor profile. For this white channel you can define in ColorProof whether it shall print "Full Frame" or "O...

  • Lies Roels created an article,

    How to define a white channel?

    If you choose Use Undercoat, a white channel will be included in the OpenColor profile. (The name in the UI might be confusing. Please read "Use white ink channel" instead of "Use Undercoat".) For ...

  • Lies Roels created an article,

    Why is ColorProof GO displaying old jobs?

    If ColorProof GO is not showing the actual job status of ColorProof, it needs a reset of the data synchronization: Please deactivate the check box „Connect ColorProof“ Reactivate the connection to...

  • Lies Roels created an article,

    How to transfer Epson SC-S80600 control strips to GMG ProofControl?

    The control strip info of S80600 jobs can be transferred to GMG ProofControl. (But it takes some more clicks.) First please make sure that the connection to ColorProof is set correctly. It needs t...

  • Lies Roels created an article,

    How to test if port 443 is free?

    Systems can only connect to the cloud server if port 443 is free or alternatively, if the endpoint URL *.gmgcolor.com is whitelisted in the firewall.Test if the cloud can be reached: Open Windows ...

  • Lies Roels created an article,

    Why is my license not transferred over the cloud?

    You license is not transferred through the cloud? Please check the following: Is your system connected to the internet? Your system must be online so that the license can be delivered. Do you use ...