Lies Roels
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Recent activity by Lies Roels-
What if the calibration fails?
Your Epson SureColor cannot be calibrated within the defined tolerances?The maximum amount of iterations is reached and the result is still not good enough? Please perform the following actions bef...
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Online license is not recognized: serial number is 0.000.000.000
Your licenses are not displayed?The serial number is shown as 0.000.000.000? Please create a device file: Open the settings > Create device file... Send the file to: license@gmgcolor.com and you w...
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Why is my license overview showing blank entries?
There are some empty lines in your license window?You application does not start? The reason for the empty entries, is that the GMG Application Service (the service which is reading the licenses)...
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Enabling Online Licensing with a Proxy Server: A Step-by-Step Guide
To ensure that GMG Online Licensing functions seamlessly with a proxy server, it's crucial to configure it at the system level rather than on a user-specific basis, as we employ a system-wide Windo...
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How to define a white channel?
If you choose Use Undercoat, a white channel will be included in the OpenColor profile. (The name in the UI might be confusing. Please read "Use white ink channel" instead of "Use Undercoat".) For ...
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How do I create a white linearization for an Epson SureColor S80600
Some jobs require a linearized white gradation, that is not created by the default process in GMG OpenColor. You can, however, create one as part of a spot color database. In a nutshell, it involv...
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How to define a white channel?
In your OpenColor project please select Use Undercoat, to add a white channel in the OpenColor profile. For this white channel you can define in ColorProof whether it shall print "Full Frame" or "O...
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How can I clean up my system, e.g. in case of an error?
Every now and then, it can be useful to remove outdated and no longer needed files from the system. Example: When the cache contains an old entry, which leads to license errors, hotfolders that are...
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What if ColorProof cannot be installed? "The feature you are trying to use is on a network resource that is unavailable"
What if ColorProof cannot be installed and you get an error message similar to the ones below? Error message: "The feature you are trying to use is on a network resource that is unavailable. Click ...
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Why is a user greyed out in the ColorProof GO admin overview?
If a user is grey in the overview, like in the example below, it means that the invitation has been sent, but the user did not click on the button in the email. This account is not yet paired to t...