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  1. GMG Support
  2. GMG ColorServer FAQ
  3. What To Do in Case of Error Messages?

What To Do in Case of Error Messages?

  • Error message: “The Standard Head is not mounted." / “e3StandardHeadNotMounted" / “Error in the application"
  • Error message: „GMG ColorServer is running without a valid license.“ and “No License” in status bar
  • Error message: „The installation of MS VC 2017 Redist (x64) appears to have failed. Do you want to continue the installation?“
  • Error message: "Connection to the dongle cannot be established. Please plug-in the dongle."
  • Error message after update: "You do not have a license to run this application." / "Your application license has expired."
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