The issue sounds a little like this: You are trying to run an auto calibration wizard or a job with a control strip and it does not finish and stops somewhere in the middle of printing or measuring because of a measurement failed issue. There have been many solutions to this problem and most of the time it is network related or hardware such as cords loose.
Here are a list of things to check into:
- Try turning off the printer off, unplug the spectro and reseat all cords again. On an Epson x900 or P Series you should have the spectro cord and then on the right hand side of the printer a panel that lifts up and you see 2 or 3 cords inside. Reseat all of these.
- Open the IP address of the printer (if its an epson) and reset the network
- Try changing out the ethernet cord from printer to port or from the PC to the Port
- Try changing the port that the printer and computers are connected too.
- You can check and see if it is the internal network by connecting Ethernet cable directly from the PC to the printer via second NIC
- If it is happening to more than one printer, it is probably something on the network and if you have an IT person on site, they may be able to help with diagnosing a trouble spot in your network.
- Make sure the paper is feeding correctly- there were one or two incidences where it could not measure because the paper was not correctly feeding and therefore the spectro was not reading in the correct spot.
- Check IP/DNS configuration, network adapter sleep settings, printer sleep settings. Make sure subnet matches
- Some smaller jobs are too small to run a control strip on and measure. Add a border to increase the size of the file if its a test file.
Please sign in to leave a comment.