Servicing your measuring device

Servicing your i1, i1iO or iSis
If your X-Rite product is in need of repair of recertification, X-Rite require that you contact them directly.

Please visit http://www.xrite.com/service-support/services-offered/repair-certification to request your service.

Once the form is completed, X-Rite will contact you directly with cost and shipping information within a few days.

X-Rite offers repair and recertification services for products that are under warranty, covered by a service contract or through a material charge. A Return Material Authorization (RMA) is required from X-Rite in order for you to return a unit for repair, replacement or recertification. X-Rite will provide you with an RMA number and shipping instructions.

The process can take several weeks, but a loaner unit can be requested in the RMA form.

You can contact X-Rite UK directly on 01625 871100 should you have any queries.