Dongle is not recognized - Device manager shows a warning for the dongle

Your dongle is not recognized and the device manager marks the USB connection with a yellow exclamation mark? This means the the dongle driver is outdated.

Please download the latest MARX driver from this website: Driver setup for CRYPTO-BOX SC, XS, Versa
Download the driver setup and install it. After that, the dongle will be recognized.

Alternatively, download and install the latest AppService to fix this issue: Latest Product Versions for Download