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  1. GMG Support
  2. Licensing & GMG Manage
  3. FAQ

FAQ

  • GMG Manage: Errors when signing in or signing up and how to solve them
  • Why is the option ‘GMG Manage’ not available in the ApplicationService?
  • How to close all GMG applications
  • How to remove an existing and installing a new Application Service version
  • Why is my license not transferred over the cloud?
  • Licenses are not recognized - License files cannot be loaded
  • Why is my license overview showing blank entries?
  • GMG Application Service: How to export log files?
  • How to look up the AppService and the license version number?
  • How to open the new license window in old software versions?
  • What should I consider before installing the latest Application Service or GMG software version?
  • Dongle is not recognized - Device manager shows a warning for the dongle
  • Can I connect multiple dongles to my PC?
  • Which GMG license model should I use in a virtual environment?
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