Skip to main content
GMG Support Help Center home page
Submit a request
Sign in
  1. GMG Support
  2. Licensing & GMG Manage
  3. FAQ

FAQ

  • GMG Manage: Errors when signing in or signing up and how to solve them
  • Licenses not recognized, cannot be loaded, or appear as expired
  • Why is my license not transferred via the GMG cloud service?
  • Why is my license overview showing blank entries?
  • How to look up the Application Service version and the license update
  • GMG Application Service: How to export log files
  • How to remove an existing and installing a new Application Service version
  • Why is the option ‘GMG Manage’ not available in the ApplicationService?
  • How to close all GMG applications
  • How to open the new license window in old software versions?
  • What should I consider before installing the latest Application Service or GMG software version?
  • Dongle is not recognized - Device manager shows a warning for the dongle
  • Can I connect multiple dongles to my PC?
GMG Support
Deutsch (Deutschland) Español (Latinoamérica) Português do Brasil