Please check the following if no jobs are displayed in ColorProof GO:
- Check in GMG Manage if your ColorProof GO user account is paired to a ColorProof system: User permissions and user roles
- Make sure in GMG Manage that the ColorProof system has an active software update contract (SUC):
- Are the local date and time settings correct on your system? If not, please correct them.
- Is a firewall activated on your computer? If so, please make sure that connections to https://colorproof.gmgcolor.com are allowed. You can find further information on ports and URLs under the following link: Ports and hosts in the Firewall Configuration
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