Please check the following if no jobs are displayed in ColorProof GO:
- Please make sure that you have a license for GMG ColorProof GO. A Software Update Contract (SUC) is required for this.
- Are the date and time settings correct on your Windows system? If not, please correct them.
- Is a firewall activated on your computer? If so, please make sure that connections to https://colorproof.gmgcolor.com are allowed. You can find further information on ports and URLs under the following link: Ports and URLs
- Does your computer have an active internet connection? Please check if other applications have access to the internet. If not, please contact your IT administrator.
- Check if your ColorProof GO account is paired to a ColorProof system: open the ColorProof system > Click "Start Pairing" > submit your user details