Currently, our platform ensures that each user account is linked to a single organization. This approach prioritizes security and data integrity, ensuring that access to sensitive information, such as licenses, contracts, and user data, is strictly controlled and scoped to a single organization.
How to access multiple organizations
For customers who need access to multiple organizations, we recommend the following options within our current framework:
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Create separate user accounts
To securely access multiple organizations, you can create separate user accounts using unique email addresses for each organization. For example, if your primary email is jane.doe@example.com, you could create additional accounts using sub-email addresses like jane.doe+org2@example.com or another email.
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Collaborate with your team
If you’re managing multiple organizations as part of a team, consider delegating access to colleagues who are members of those organizations. This ensures data is managed collaboratively while keeping access secure and organized.
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Reach out to our Support Team
If neither solution meets your needs, our support team is happy to assist you. We can explore ways to help streamline your workflow within the current system.
Looking ahead: exploring secure multi-tenancy
We recognize that some users, such as those managing multiple sites or channel partners working with multiple clients, would benefit from enhanced access to multiple organizations. While our current approach prioritizes security, we are actively exploring changes to this model. Any potential updates would incorporate robust security measures to ensure that data remains strictly scoped by organization while providing the flexibility our customers need.
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