What if ColorProof cannot be installed? "The feature you are trying to use is on a network resource that is unavailable"

What if ColorProof cannot be installed and you get an error message similar to the ones below?

Error message: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package "ProfileSpotColorEditor.msi" in the box below."

OR

Error message: "The file "C:\Users\gmg\Desktop\Downloaded Installations\packfiles_CP_ProfileSpotColorEditor.msi" is not a valid installation package for the product Profile SpotColor Editor. Try to find theinstallation package "ProfileSpotColorEditor.msi" in a folder from which you can install Profile SpotColor Editor."

Cause: The installer is searching for the MSI file of the previously installed version. (The old version is uninstalled first, then the new one is installed).

Solution: Please enter as path the packfiles of the previously installed version: \Desktop\CP\packfiles_CP_ProfileSpotColorEditor

Example: If the previous ColorProof version was 5.13.2.269, select this path as the source:

If you do not have the 5.13.2 installer available, here is the link: https://sdla.webservice.gmgcolor.com/Software/GMGColorProof/CP_5.13.2.269%20x64.zip

• Download
• Unzip
• Put it on the desktop
• Enter the following path as source: \Desktop\CP\packfiles_CP_ProfileSpotColorEditor