Features
- Features ColorProof 5.15
- Features ColorProof 5.14
- Request Latest MXN Profiling
- Features ColorProof 5.13
- Features ColorProof 5.12
- Features ColorProof 5.11
What To Do in Case of Error Messages?
- How to reset the ColorProof database
- Delete hidden files from the hotfolders
- How can I clean up the job lists in ColorProof?
- What if ColorProof cannot be installed? "The feature you are trying to use is on a network resource that is unavailable"
- Error message: "Failure while sending printer data: 80004005"
- Error message at program start: "A technical error occurred."
Calibration
- What if the calibration fails?
- Epson SureColor 7500 cannot be calibrated: "The pre-linearization results are exceeding the defined tolerances..."
- Epson SureColor SC-P7000 cannot be calibrated: Pre-lin exceeding the defined tolerances
- Why does my printer calibration not start?
- GMG Steps to fix a bad Pre-lin or Calibration measuring high DeltaE values
- Error Message: "Calibration Wizard cannot be started, because no measuring device has been selected"
Printers General
Roland TrueVIS Printers
Epson SureColor SC-P7500 / SC-P9500
Epson SureColor SC-P5000 / SC-P7000 / SC-P9000
- My Epson SureColor-P9000V can print, but not measure jobs. Why?
- Error message with Epson SureColor SC-P5000V: “Borderless Error – Load a supported paper size or load paper correctly.”
- Why does a white margin remain below my proofs?
- How do I prepare my Epson SureColor SC-P5000 / SC-P7000 / SC-P9000 for GMG ColorProof?
- When was the Epson SureColor supported in ColorProof?
Epson Stylus Pro 4900 / 7900 / 9900
Epson SureColor SC-S80600
Backup & Restore
GMG ProfileEditor
GMG DotProof
Network
- System Requirements
- Which ports and URLs are used by GMG ColorProof?
- Which paths need to be specified as exception in the virus scanner?
- Ports and URLs
- How to use GMG ColorProof in Microsoft Azure? (OAuth2)
- How can I use hotfolders from my workspace?
Verification
- What is GMG ProofControl Inline?
- Why does GMG ProofControl Inline not print a label on the proof?
- Why do I see a yellow question mark in the job status after printing?
- How to read the results of the GMG Spot Color Strip V2.0 ?
- How can I create a GMG ProofControl standard for my own custom proof standard?
- Can I use GMG ProofControl Inline with my own custom proof standard?
Media
- Can I deactivate the paper tint simulation?
- Whom can I contact if my media roll is defective?
- Where can I find further information on the GMG media portfolio, e.g. certificates?
- What is the shelf life of my GMG media?
- What should I take care of while handling my GMG media and proofs?
- What is the best way to store my GMG media and proofs?
Download & Installation
General Questions
- GMG ColorProof Hotfolders: Files are not recognized
- Pap File Creator
- What is the definition of "multicolor"?
- Where can I find a summary of my processed jobs?
- Can I print my proof together with my company logo or other custom data automatically?
- Why is my job not being processed?